For ticket sales, service, and membership leaders focused on driving retention, renewals, and long-term fan value.
Join this virtual roundtable discussion, hosted by Mario Oliveri, Director of Season Ticket Sales, Retention & Service at the New York Yankees, to discuss practical strategies for growing full-season membership in today’s competitive sports and entertainment landscape.
Topics include:
- Positioning and selling full-season memberships to drive sustainable growth
- Retention and renewal strategies that strengthen loyalty and increase lifetime value
- Balancing membership benefits, pricing, and fan experience to attract and retain core audiences
Member-led discussions are designed to encourage open conversation, shared learning, and the exchange of actionable ideas among peers facing similar ticketing and membership challenges.
Additional Details
Event Overview
- New York - 11:00am - 12:00pm
- Chicago and Dallas - 10:00am - 11:00am
- Los Angeles - 8:00am - 9:00am
- London and Manchester - 4:00pm - 5:00pm
- 11:00am - 11:10am - Welcome & Introductions
- 11:10am - 11:20am – Framing the topic
- 11:20am - 11:35am - Facilitated peer discussion
- 11:35am - 11:50am – Breakout discussions
- 11:50am - 12:00pm – Final reflections and close
Organizer
Leaders Club is the fastest-growing global community of ambitious sports industry professionals, driven by a shared commitment to become the industry leaders of tomorrow.
In a fast changing and competitive sports market, membership will give you career-critical relationships, must-have insider knowledge and core skills that will help build your self-confidence, capability and impact as a future leader in the industry.